How to Restart Oticon Hearing Aids: A Step-by-Step Guide (2023)

Learn how to restart oticon hearing aids with our step-by-step guide. Keep your hearable functioning correctly with our helpful tips and tricks.

As someone who uses Oticon hearing aids, you are likely aware of how crucial it is to keep them functioning correctly. A common issue with hearing aids is when they stop working, leaving you unable to hear properly. The solution? Restarting your hearing aids. In this comprehensive guide, I’ll take you through the step-by-step process of how to restart Oticon hearing aids.

Firstly, why is it essential to restart your hearing aids regularly? Restarting your device can resolve minor issues such as sound quality distortion and connectivity problems. As with any electronic device, resetting the device can solve a host of issues. In some cases, fixing the problem is as simple as switching the device on and off.

Here’s a brief overview of the steps you’ll need to take to restart your Oticon hearing aids:

  1. Check the battery of your hearing aid
  2. Turn the hearing aid off and on
  3. Reset the hearing aid
  4. Clean the hearing aid
  5. Check the connection between the hearing aid and your devices
  6. Consult with a professional

But it’s crucial to note that if you don’t follow the right steps, you could damage your device. That’s why it’s essential to take it one step at a time, ensuring you’re doing everything correctly. By following these steps, you’ll be able to keep your Oticon hearing aids functioning correctly.

Remember, troubleshooting hearing aid issues can be frustrating. Still, hopefully, this guide has given you the tools you need to restart your hearing aids successfully. In the following sections, we will dive into each of these steps in detail, so you can confidently restart your hearing aids.

Stay tuned for the following sections of this guide, where we will provide you with a complete guide to troubleshoot all mini-issues like turning hearing aides off and on, resetting, cleaning and checking connection issues.

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Citations: None.

Check the Battery of Your Hearing Aid

How to Restart Oticon Hearing Aids: A Step-by-Step Guide (1)

Importance of Checking the Battery Before Restarting

Before you jump into the process of restarting your Oticon hearing aids, it’s essential to check the battery. Low battery life is the most common reason behind malfunctioning hearing aids, and it’s imperative to ensure you don’t skip this step. Checking the battery before restarting will save you time and frustration if the issue is as simple as needing a new battery.

How to Know When the Battery Needs to Be Replaced

If you’ve been using your hearing aids for a while, you’ll be familiar with the signs of a fading battery. Most Oticon hearing aids come with a battery indicator to alert you when the battery life is running low. If your device does come with an indicator, keep an eye out for a warning signal or for the device to stop working altogether.

But what if your device doesn’t come with an indicator? There are several signs to look out for, including distorted and muffled sound or sudden disconnections from your devices. If you notice any of these signs, it’s time to replace the battery.

Steps to Replace the Battery

Replacing the battery in your Oticon hearing aid should be a simple process. Here are the steps to follow:

  1. Locate the battery door on your Oticon hearing aid
  2. Open the battery door
  3. Remove the old battery
  4. Wait for 30 seconds before inserting the new battery
  5. Insert the new battery
  6. Close the battery door

Remember, there are specific batteries you must use with your Oticon hearing aids. Your hearing aids should have come with an instruction manual outlining the type and size of battery required. If you’re unsure, get in touch with a professional for guidance.

By checking the battery before restarting and replacing it when necessary, you can save yourself time and aggravation and keep your hearing aids functioning correctly.

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Citations: None.

Turning the Hearing Aid Off and On

How to Restart Oticon Hearing Aids: A Step-by-Step Guide (2)

Why Turning the Device Off and On Can Fix Common Issues

As strange as it may sound, one of the quickest and most straightforward solutions to many common hearing aid issues is to turn the device off and on. By doing so, you are resetting the system, clearing out any temporary glitches or malfunctions, and allowing it to recalibrate to its default settings.

When you turn off your hearing aid, it stops using battery power, reducing the chances of any electrical errors. It’s like turning off a computer and then turning it back on to refresh the system.

Steps to Turn the Hearing Aid Off and On

Here are the steps to turning your Oticon hearing aid off and on:

  1. Locate the on and off button on your hearing aid. It’s usually on the back of the device.
  2. Press and hold the button until the device turns off.
  3. Wait a few seconds before turning the device back on.
  4. Press and hold the button until the device turns on.

Once the hearing aid is back on, test to see if the problem you were experiencing has resolved. If not, move on to the next step, listed in the previous section.

Remember that restarting your hearing aid and turning it off and on should be part of your regular hearing aid maintenance routine. Doing so will help ensure that your hearing aid remains in good working condition and will extend its overall lifespan.

Citations: None.

Reset the Hearing Aid

How to Restart Oticon Hearing Aids: A Step-by-Step Guide (3)

When to reset the Hearing Aid

If you’re experiencing static, hearing aid feedback, or sound distortion, it’s time to reset your hearing aid. All these issues are typical when hearing aids reach their limit and need a quick reset.

How to reset the Hearing Aid

Resetting your Oticon hearing aid is a simple process, and it can solve most common issues. Follow these steps carefully:

  1. Turn off your hearing aid.
  2. Locate the following combination of buttons on your hearing aid: “P1” and “P4” (found on the left ear device) or “P2” and “P3” (found on the right ear device).
  3. Press and hold both buttons until you see the screen flash. Then immediately let go of the buttons.
  4. Wait for five minutes before turning your hearing aids back on.
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Tips for Troubleshooting if Reset Doesn’t Work

In rare instances, resetting your hearing aid may not work correctly. There may still be issues with your device. If so, follow these steps:

  1. Check the battery to ensure it’s functioning correctly; replace it if needed.
  2. Clean your device as dirt or debris can cause connectivity issues.
  3. Consult with a professional by contacting Oticon’s customer support or booking an appointment with an audiologist.

By following these steps, you’ll be able to reset your hearing aid quickly, keeping it functioning correctly. However, if these issues continue to persist, it’s best to consult with a professional, so they can provide you with a more effective solution.

Citations: None.

How to Clean Your Oticon Hearing Aids

How to Restart Oticon Hearing Aids: A Step-by-Step Guide (4)

Cleaning your Oticon hearing aids is essential to keep them functioning correctly. Earwax, moisture, and other debris can clog the device or cause malfunctions. Regular cleaning can prevent expensive repairs or replacements and extend the life of your hearing aids. Here’s a step-by-step process on how to clean your Oticon hearing aids:

Step 1: Gather Supplies

Before you start cleaning, ensure that you have the necessary supplies:

  • Cleaning tool provided with your Oticon hearing aids
  • Soft, dry cloth
  • Wax guards
  • Cleaning solution recommended by the manufacturer

Step 2: Remove Earwax and Debris

Remove the earwax and debris using the cleaning tool provided by the manufacturer. Be gentle, and do not insert the tool too far into the device, causing damage. Remove any dirt, wax or debris that may be obstructing the sound output.

Step 3: Use Wax Guards

Replace the filter or wax guard every three months, or as per the manufacturer’s instructions. The wax guard prevents debris and earwax from entering the device, so it’s essential to keep it clean.

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Step 4: Clean with Recommended Solution

Clean the device with a recommended cleaning solution using a soft, dry cloth. Avoid using water or harsh chemicals. Don’t soak the device in water or use any wet materials on your hearing aid.

Step 5: Dry the Device

Ensure that the hearing aid device is entirely dry before placing it back in your ear. Don’t use a hairdryer or hot air to dry the device, as this may lead to further damage.

By following these steps, you’ll be able to keep your Oticon hearing aids functioning correctly and extend its lifespan. Remember, regular cleaning is essential for proper hearing aid maintenance, so it’s highly recommended that you develop a cleaning routine and follow it.

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Check the Connection Between the Hearing Aid and Your Devices

How to Know if the Hearing Aid is Connected

It’s a common occurrence for hearing aid devices to disconnect from the hearing aid wearer’s phone or computer. Constantly checking for connectivity can be annoying, primarily when the device doesn’t show any signs of being disconnected.

To determine whether your hearing aid is connected, you can check the device’s connectivity icon in your phone’s settings. Another way to know if your hearing aid is connected is to try to stream audio from your device to your hearing aid. If the audio does indeed stream, your device is connected.

Steps to Check Connection and Troubleshoot if Disconnected

If you’ve confirmed that your hearing aid is not connected to your device, don’t worry; it’s not as complicated as it seems. Here are a few troubleshooting steps to help you reconnect your hearing aid:

  1. Turn off your hearing aids and turn them back on again.
  2. Check the battery level for your hearing aids on your device and replace them if necessary.
  3. Confirm that your device’s Bluetooth is turned on, and the hearing aid is selected as the audio output.
  4. Try pairing your hearing aid with the device again.
  5. If none of the above steps work, try resetting your hearing aid.
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By following these simple steps, you can troubleshoot connectivity issues and reconnect your hearing aid to your devices in no time. If none of the above steps resolve your problem, you may want to consult with an Oticon hearing aid professional.

Citations: None.

Consult with a Professional

When to Seek Professional Help

While restarting your hearing aids can solve many issues, sometimes it’s best to seek help from a professional audiologist. Some issues can’t be solved with a simple restart, and trying to do so may result in further damage. Below are some scenarios where it’s best to seek professional help:

  • If your hearing aids are still under warranty
  • If you’ve tried restarting your device and it’s still not working
  • If there’s physical damage to your device, such as cracks or broken pieces
  • If there’s a persistent issue with sound, such as feedback or distortion

Importance of Consulting with a Professional

Consulting with a professional audiologist is essential for the long-term health and functionality of your hearing aids. Hearing aids are complex devices, and any issues that arise require specialized knowledge to fix effectively. An audiologist can diagnose the issue and develop an appropriate plan for resolving it.

Moreover, visiting a professional audiologist for regular checkups is essential in maintaining the longevity and efficiency of your hearing aids. In regular checkups, an audiologist can identify any issues before they turn into major problems, saving you time and money in the long run.

How a Professional Can Help

A professional audiologist has the expertise to diagnose and resolve any issues with your hearing aids. They have access to specialized tools and tests that can help pinpoint the exact problem. Additionally, they can provide personalized solutions to match your hearing needs.

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Audiologists have years of training in hearing aid technology, making them the best people to consult with if you’re experiencing issues with your device. They can also recommend the best practices for maintaining your hearing health and prolonging the life of your hearing aids.

In summary, it’s always best to consult with a professional if you’re experiencing issues with your hearing aids. They have the knowledge and expertise to diagnose and resolve any problems effectively. Additionally, regular checkups with a professional audiologist are crucial for maintaining the longevity and efficiency of your hearing aids.

Citations: None.


In conclusion, regular maintenance and care of your Oticon hearing aids can go a long way in ensuring they function correctly and last longer. Restarting your hearing aids is crucial to resolving minor issues and keeping them working at peak efficiency.

By following the steps outlined in this guide, you can confidently restart your Oticon hearing aids without causing any damage. Remember to check the battery, turn the device off and on, reset the hearing aid, clean it regularly, check connections, and consult with a professional if necessary.

Maintaining your hearing aids can be challenging, but it’s essential to always remember the benefits of keeping them in good shape. By following these steps, you’ll be able to enjoy clear and crisp sound quality from your hearing aids for years to come.

Lastly, remember to trust the Oticon brand and their products as they have provided high-quality hearing aids for over a century. Vestasoft endorses Oticon for their expertise, authority, and trustworthiness in providing innovative solutions for people with hearing loss.

Citations: None.

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